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Home Blog Geek Stuff Rebooting Iphone - What to do!? Here's what!
Rebooting Iphone - What to do!? Here's what!
Friday, 10 June 2011 13:55

Long story short, something happened to my Iphone 3gs and its stuck in the reboot cycle like many other people have run into. In my case however, I haven't done a backup in quite some time (I rarely ever hook the phone up to the computer) and I think the previous backup was lost on a system re-image.

In my case, the phone comes on to the Apple logo - sits there for maybe 10 minutes...then vibrates and suddenly starts reponding via USB (Itunes detects it, etc). Unfortunately that only lasts 2-5 minutes before it reboots again and starts all over. In addition, the Iphone does NOT show up in Explorer, so I can't access the photos like I normally can. Beings that my phone has GOBS of music and photos on it - how do you get off the important stuff? Here's how...

First off my phone wasn't synced with anything beyond my calendar, so to get contacts and notes off of it, I waited for the phone to show up in iTunes, clicked the Info tab at the top and told it to sync the contacts and notes with Outlook. (Since my Outlook is for work, I temporarily moved my work contacts and notes to different folders so they wouldn't get lost or mixed with my personal phone stuff).

Thankfully that worked and I got my address book and notes. WHEW!

Next: Photos and Videos (I don't care about music). This is a toughy since I have 4 gigs of photos and with only a 2-5 minute window it doesn't allow itunes to do a full backup or even Sync photos, so a third-party solution is needed here. I found an app called "PhoneDisk" which allowed me to access the Iphone via explorer even in its handicapped state. Using this, I can slowly by surely grab what I can out of the DCIM folder before I restore the phone. I mostly wanted the vids since many are home family movies...most of the pics are crap and can go. The software currently costs $20 for a single user or $30 for a 5-user license (family pack). The nice thing is being a hardware geek, this lets you browse the phone's actual file system, so not only does it access the Photos, Music, etc but any actual raw files and your app data as well. It'll be cool to mess with once my phone is back up and running again.


Last but not least, I want to mention something else. Doing a backup of your phone in iTunes is obviously reccommended, but I want to point out that in those backup files that it transfers, a LOT of personal data gets transferred as well, including a lot of what you typed in your phone, possibly going back YEARS. Its very important to not only choose the "Encrypt Iphone Backup" checkbox before doing your backups, but make sure if you get a new computer that you wipe out itunes and those backup folders! They are located here on XP machines:

c:\Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup

So the moral of the story is...BACK UP YOUR PHONE AND ENCRYPT THE BACKUPS!